Saskatoon Airport took first place in the North American Best Airport by Region (under two million passengers per year) category.
Jordan's Queen Alia International Airport (QAIA) has been named the best airport of its size in the Middle East, and has tied for third place amongst airports of its size worldwide. Tampa International came in second in North America, tied with El Pasco and Ottawa.
"The airport celebrated its award by placing a giant orange "#1" in front of its DFW logo outside of its headquarters. It carries out about 600 000 standardised surveys in 84 countries in 41 languages every year. It measures passengers' views of 34 key performance indicators including airport access, check-in, security screening, restrooms, stores and restaurants.
Running into its 9th year of operations, Hyderabad International Airport is created to cater to 12MPPA.
To check out the full list of this year's winners, visit the council online.
In 2007, a year after the IGIA was privatised; the airport's Airport Service Quality (ASQ) ranking was 101 in the world. "We've made a concerted effort to re-examine everything about our airport from a customer perspective in order to make DFW more welcoming and inviting, and this award shows those efforts have made a big difference to our customers". "Promoting a culture of continuous service improvement has become a matter of gaining competitive advantage and optimizing non-aeronautical revenue performance", said ACI World director general Angela Gittens in a statement. "ACI proudly recognises these accomplishments and we look forward to seeking more effective, efficient and profitable ways of serving the flying public together".
The awards ceremony will be held at the general assembly of the ACI in Port Louis, Mauritius, in October.